Help Center

Frequently asked questions about menstrual cups. Learn what cup size to choose, how to clean period cup and understand the safety of Fynoraa cup.

general on menstrual cups.

What is a menstrual cup and how it works.

Before First Use

Check the four air holes at the top of your cup to make sure they are open; these help break the seal so you can remove your Fynoraa Cup later.

Fynoraa Cups are not supplied in a sterile state. Boil your cup in water for 4–5 min (not more than 7 min) to sanitize it before first use and again between cycles. Use tongs or a wire whisk to ensure the cup doesn’t touch the bottom of the pot.

Wash your hands with water and mild soap, and rinse thoroughly.

Instructions

  • The Fynoraa Cup folds before you insert it. Here are three of the most common ways to fold your cup. They all work! Pick the one that you like best.
  • C-Fold: Fold the cup into a C-shape by flattening the cup and bending it in the middle to bring the two ends together.
  • Punch-Down: Use your index finger to press down on the rim to collapse the cup. Pinch to hold in place.
  • 7-Fold: Fold the cup so the rim makes a 7-shape by flattening the cup and then folding the top right corner of the rim across to the opposite side of the body of the cup.

C-Fold

Flatten

Bring ends together

Punch-down fold

Press down on rim to collapse cup.

Pinch to hold in place

7-Fold

Squeeze and flatten cup

Fold top right corner down, so rim forms the number 7.

STEP 1

Insert

  • With your cup folded, you are ready to insert
  • Inserting your Fynoraa Cup is easier when using water as a natural lubricant.
  • You can insert your Fynoraa Cup while sitting, squatting, or standing with one leg raised.
  • Hold your folded Fynoraa Cup firmly below the upper rim. Get comfortable.
  • With one hand, gently separate your labia and with the other, insert your cup slowly, rim-first into your vagina.
  • Slide it up and back at an angle (towards your tailbone, not straight upward), until the body of cup is completely inside.

STEP 2

Position

  • Position your cup lower than a tampon, but feel free to move it up a little if that's more comfortable.
  • As you release the cup, it will pop open. It’s okay for your Fynoraa Cup to pop open once inside the vaginal opening but before it’s completely inserted.
  • To make sure it has fully opened, creating a seal against the vaginal wall, rotate your cup by pinching the base (not just the stem) and turning it. When the cup is fully open, it will prevent leaking.
  • Your cup is in the right place when the rim is below or around your cervix.

STEP 3

Secure

  • Double check to make sure the cup has opened by running a finger around the body of the cup. If you feel any folds, rotate the cup again until it opens completely, creating a seal.
  • No folds? You’ve successfully inserted your Fynoraa Cup! Feel free to do a heel click or summersault and go enjoy 12 hours* worry free!
  • You can check the seal by tugging lightly on the stem. If you feel resistance as you softly pull down, you have a good seal!

*8 hours for our Australian friends

Removing & Reinserting

REMOVE
  • Wash your hands thoroughly with warm water and mild soap.
  • You can stand, sit, or squat, but removing your cup is much easier if you are relaxed.
  • The stem is not a pull tab, do not pull hard on the stem to remove.
  • Use the stem as a guide to locate the grip rings and break the seal by pinching the base of the cup with your thumb and index finger. Do not pull on the stem.
  • Wiggle the cup side to side as you gently pull it out. Keep it upright to avoid spilling.
  • Holding your cup firmly, empty it into a toilet or sink.
REINSERT
  • Wash your Fynoraa Cup by rinsing in cold water first to prevent staining, then wash using warm water with mild soap. Rinse thoroughly.
  • Your Fynoraa Cup is ready to reinsert! If you need more insertion coaching, watch our video. You got this.
I admit to being extremely skeptical for years about menstrual cups. I've always had heavy periods which seem to have become worse over the years. I had been using super plus tampons and would have had days where 4 hours was hopeful for coverage. I'd have to wake at night to change. The first time I used lunette overnight on a heavy night I haRead more about review stating game changerd 7 hours of uninterrupted sleep with no extra protection. My period leak paranoia is officially over.

Una C.

Have been using the lunette cup for a while now and after the first few times i got the hang of it and now would never switch back to tampons. Less thinking about packing enough spare tampons, as you can use the cup for up to 12 hours. So much better for me and the environment

Beatrice S.

I can't believe I've waited this long to use the menstrual cup. It's great and I'm not going back. It was a challenge using it the first time but once I developed a style of putting it on an removing it, it's the best. 

LYNNETTE T.

Our customer support is available Monday to Friday: 8am-8:30pm.

how to fold a menstrual cup.

Most use the typical C-fold. However, there are many ways to fold a menstrual cup.

Video

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